Why We Consider India For Medical Tourism

This beautiful peninsula in the Asian subcontinent is endowed with sprawling mountain ranges, beaches, and a diverse and colourful culture. It is home to some of the world’s best architecture and historical monuments. Today, India’s private hospitals have an excellent reputation for their services and are at the forefront of medical technology, equipped with modern state-of-the-art equipment coupled with highly skilled medical personnel. Indian doctors are considered to be among the best in the world and their high level of surgical expertise evolves from many years of training.

India is among the best medical tourism destinations in the world and the number of patients travelling to Indian hospitals has seen a steep increase over the past years. This can be attributed to the excellent hospitals in the country spread across several cities and the proficiency of the doctors who have been trained at reputable institutions within India, USA and UK. Joint Commission International (JCI) has accredited 13 hospitals in India which is a testament to the quality of care and facilities available in the country.

The most sought-after procedures in India are orthopaedics, cosmetic, cancer treatments, dental care and heart surgery due to the excellent outcomes. Healthcare facilities in India are among the most cost-effective in the world, with private hospitals offering treatment at a fraction of the price of those in more affluent nations while being equipped with the latest technology and medical equipment.

Key strengths of India for Medical Tourism

    1. Many hospitals and health centres specializing in various ailments.
    2. Seminars and conferences are organized for further research.
    3. World class diagnostic centres have been setup.
    4. Reasonable cost for treatment in India.
    5. Fluent English-speaking hospital staff.
    6. Low waiting times for surgeries and other treatment.
    7. Hospitals and clinics equipped with state-of-the-art technology for various treatment.
    8. Availability of traditional/alternative healing systems like yoga.
    9. Many tourist attractions that offer healing environments.

Information for Travelers to India

Capital and largest city: New Delhi
Other large cities: Mumbai; Kolkata; Chennai; Bangalore; Hyderabad
Monetary unit: Rupee
Exchange rate: USD 1 = Rupee 72.10
Languages: Hindi 41%, Bengali 8.1%, Telugu 7.2%, Marathi 7%, Tamil 5.9%, Urdu 5%, Gujarati 4.5%, Kannada 3.7%, Malayalam 3.2%, Oriya 3.2%, Punjabi 2.8%, Assamese 1.3%, Maithili 1.2%, other 5.9% note: English enjoys the status of subsidiary official language, but is the most important language for national, political, and commercial communication; Hindi is the most widely spoken language and primary tongue of 41% of the people.
International Dialling Code: + 91
Electric Plug Types:
Type C Type D Type M
2 pins 3 pins 3 pins
not grounded grounded grounded
2.5 A 5 A 15 A
almost always 220 – 240 V 220 – 240 V 220 – 240 V
socket compatible with plug type C socket compatible with plug type D
(partial and unsafe compatibility with C, E & F)
socket compatible with plug type M

Health Insurance


Website: https://www.uhcindia.com/web/

In our quest to put our families first and provide world-class comforts to our loved ones, we have sadly been putting our health and well-being on the backburner. At UnitedHealthcare, we understand that we live in a fast-paced and highly competitive world. And that is why we choose to take a different approach to health care. All our products and services are developed keeping you in mind.

Since 1996, we have brought forth innovative programs that provide only the best health care for you and your family. Today, standing by our principle of offering outstanding service and plans for people at all life stages, UnitedHealthcare has grown into one of India’s best health and wellness service provider in health insurance sector.


Unfortunately, many of us ignore our health and chase the best of comforts and the largest of bank balances. This invariably makes us prey to lifestyle related ailments such as stress, anxiety, diabetes, obesity and many more. Therefore, it has become paramount that we address these ailment

At UnitedHealthcare, we help you cope and overcome these ailments by creating a suite of products

When you opt for any UnitedHealthcare product, you:

  • take control of your physical health
  • set goals and achieve them
  • begin exercises that help you build your strength
  • overcome your worries, anxiety and fears
  • recognize and treat potentially harmful conditions sooner rather than later
  • get the right counseling at the right time
  • avail discounts at our network providers and thus save money

Health Check-Ups

Lifekonnect is the one of the Key products of UnitedHealthcare India, structured to meet the needs of corporate and insurance companies in managing pre-employment, pre-policy & annual health check-ups.

Through offices in 13 major cities – Mumbai, Delhi, Kolkata, Bangalore, Chennai, Hyderabad, Ahmedabad, Pune and Cochin, we serve client base of 240 corporations with approximately 450,000 members. Our network includes more than 3,000 diagnostic centers and hospitals, specialist consultants, and primary care physicians, giving us a wide network spread across 1000 cities.

The Lifekonnect program is structured to provide end-to-end solutions with accent in providing high quality Diagnostic Centres backed up by a very efficient call centre which coordinates the entire activity seamlessly to provide the end customer with a hassle-fee experience.

Welcome to the world of seamless medical testing. To know more on this product, please call our toll-free number


Self Fund is a convenient method adopted by corporates to offer employee benefits with its own fund. This is unlike the fully insured plan wherein the corporate are under contract with the insurance company for governance of its benefits under policy regulated by a law.

In such a plan the corporate is more responsible for the administration of claims, data management, and settlement of the claims directly to the employee. While the core responsibility of an organization would not be insurance, for this process the corporate invest in-house claims administration team and sometimes lacks the expertise information as available in the industry.

At UnitedHealthcare India we liberate the corporate by taking over their responsibility and aid them with the following

  • Management of enrolment data
  • End to end management of claims
  • Payment to employees
  • Claims advocacy
  • Networks of hospitals
  • Network of diagnostic centers
  • Helpdesk implant at the corporate office
  • 24/7 Call Center assistance
  • Customer Service Support
  • Dedicated Account Manager
  • Escalation matrix
  • Analytics support (Number of claims, allowed/disallowed)


  • Relieve the corporate from data management
  • Precise analytical support
  • Review on the claims administration
  • Projection on the fund required on YOY to sustain claims
  • Help them to modify the benefits to reduce the claim ratio
  • At ease information available on Networks and discounts
  • Round the clock assistance available to their employees

Aetna International

Website: https://www.aetnainternational.com/

The international arm of US-based Aetna acquired Indian Health Organization Pvt Ltd. (IHO), a company offering Indian consumers access to medical and dental care through a credentialed provider network. Aetna intends to use IHO’s 80,000 customers as a base for expansion in the Indian market. Its network of healthcare providers consists of 3,000 doctors, dentists, clinics and labs, as well as preventative care and wellness programs.

Commenting on the acquisition, Derek Goldberg, Managing Director of Aetna’s South East Asia division, said, “India’s growing health care market presents tremendous opportunity. The out-of-pocket medical spending in India is more than $30 billion annually, which is more than 60% of the total health care expenditure in the country. The service offered by IHO targets that direct consumer spending on health care by providing access to primary and preventative care.”

The Indian insurance market is fiercely competitive, with numerous local and international insurers vying for market share. Premium income is projected to reach between USD350-400 billion within the next decade, though a combination of de-tariffing and tough competition have squeezed many insurers’ margins.

Extensive experience

With more than 160 years of experience in health care, we've specialized in international health benefits insurance for more than 55 years ― with a growing global footprint to reach wherever you travel. Our transformational efforts have been recognized with such prestigious awards as "Best International Private Health Insurance Provider" and "Health Insurer of the Year."

Global member support

Our professional Member Service representatives are trained to assist you, 24 hours a day year-round―often in a single call. They can help locate health care services wherever you are, arrange for reimbursement in more than 180 currencies and answer your questions about claims, benefit levels and coverage in eight languages ― with the ability to communicate in more than 170 languages through phone-based interpretation services.

Clinical expertise

You can depend on our clinical knowledge and experience for help with pre-trip planning ― especially important if you have a chronic health condition or are pregnant―as well as coordinating medical care, obtaining prescription medications and medical devices, and handling medical emergency or evacuation services.

A leader in global health benefits

Our award-winning expatriate business provides health benefits to more than 800,000 members worldwide. In addition, we have helped develop world-class health systems for governments, corporations and providers around the world.

Aetna International is one of the industry's largest and most prominent international health benefits providers. By delivering comprehensive health benefits and population health management solutions worldwide, we are committed to helping create a stronger, healthier global community.

Local health plans for global people

Choosing Aetna International means putting your faith in us to provide high-quality, accessible health insurance plans and member services that meet your individual needs. It's our highest priority, and we don't take that responsibility lightly.

For us, the difference is the human touch. The ability to talk to someone who cares and has the knowledge and the power to help. The security in knowing we can help you or your loved ones to ensure their well-being — 24 hours a day, seven days a week, 365 days a year.

High-tech tools

When you're an Aetna International member, you can do so much through your customized secure member website ― from accessing your account details and downloading important forms to finding health care providers and managing your claims. Our International Mobile Assistant application offers the most important features of your secure member website at your fingertips when you're on the go.

We're committed to our promise of quality health care ― wherever our members call home.* And you can count on us to deliver.

Our award-winning expatriate business provides health benefits to more than 800,000 members worldwide. In addition, we have helped develop world-class health systems for governments, corporations and providers around the world.

Aetna International is one of the industry's largest and most prominent international health benefits providers. By delivering comprehensive health benefits and population health management solutions worldwide, we are committed to helping create a stronger, healthier global community.

Experience and expertise across the globe

We're part of Aetna, a Fortune 100 company in the United States. We are world leaders in providing health care benefits with a 160-year heritage of strength and expertise. For more than five decades, we’ve extended that strength across the globe, leveraging our deep market knowledge and delivering on the goals that matter most to the people we serve.



Air India

IATA-Code: AI | Website: http://www.airindia.com/

Air India is the flag carrier airline of India.[8] It is owned by Air India Limited, a government-owned enterprise, and operates a fleet of Airbus and Boeing aircraft serving 94 domestic and international destinations. The airline has its hub at Indira Gandhi International Airport, New Delhi, alongside several focus cities across India. Air India is the largest international carrier out of India with an 18.6% market share. Over 60 international destinations are served by Air India across four continents. Additionally, the carrier is the third largest domestic airline in India in terms of passengers carried (after IndiGo and Jet Airways) with a market share of 13.5% as of July 2017. The airline became the 27th member of Star Alliance on 11 July 2014.

Air India also operates flights to domestic and Asian destinations through its subsidiaries Alliance Air and Air India Express. Air India's mascot is the Maharajah (Emperor) and the logo consists of a flying swan with the wheel of Konark inside it.


On 28 June 2017, the Government of India announced the privatisation of Air India. A committee has been set up to start the process.

Air India’s 787 Boeing Dreamliner

Air India's latest induction into its fleet is the stuff dreams are made of – the Boeing 787 Dreamliner – which redefines passenger experience, environmental performance, lower operating cost and better economic performance.

With its sophisticated, futuristic design, Air India's B787 Dreamliner is the most advanced aircraft in the sky. Its wing, tail, nose and flight deck windows have all been engineered for the maximum aerodynamic efficiency reducing fuel burn. The composite fuselage and smooth wing design is much more efficient than today’s airplanes. The substantial breakthrough in its fuel consumption and maintenance cost would help airlines save money while providing flexibility to expand into new markets. The Dreamliner's spacious architecture, stowage space, cleaner, healthier air, lower cabin altitude, dimmable-windows ensure a smoother and unrivalled passenger experience.

AirAsia India

IATA-Code: I5 | Website: http://www.airasia.com/

AirAsia was established in 1993 and began operations on 18 November 1996. It was founded by a government-owned conglomerate, DRB-HICOM. On 2 December 2001, the heavily indebted airline was bought by former Time Warner executive Tony Fernandes' company Tune Air Sdn Bhd for the token sum of one ringgit (about US$0.26 at the time) with US$11 million (MYR 40 million) worth of debts.[8] Fernandes turned the company around, producing a profit in 2002 and launching new routes from its hub in Kuala Lumpur, undercutting former monopoly operator Malaysia Airlines with promotional fares as low as MYR 1 (US$0.27). In 2003, AirAsia opened a second hub at Senai International Airport in Johor Bahru near Singapore and launched its first international flight to Bangkok.

In February 2013, AirAsia submitted an application to the Indian Foreign Investment Promotion Board, through its investment arm, AirAsia Investment Limited, to seek approval for commencing its operations in India. AirAsia asked to take a 49% stake in the Indian sister airline, which was the maximum allowed by the Indian government at that time. AirAsia committed to invest up to US$50 million in the new airline. Operations would begin in Chennai, expanding its network throughout South India, where AirAsia already operates flights from Malaysia and Thailand.

AirAsia X Berhad

AirAsia X is the long-haul, low-cost affiliate carrier of the AirAsia Group that currently flies to destinations in the Asia Pacific region and beyond. The airline currently serves 23 destinations across Asia, Australia, New Zealand, the Middle East and Africa. AirAsia X operates a core fleet of 30 A330-300s. The airline has carried over 19 million guests since it commenced long-haul service in 2007. AirAsia X was awarded World's Best Low Cost Airline Premium Cabin and Best Low Cost Airline Premium Seat at the annual Skytrax World Airline Awards for four consecutive years from 2013 to 2016

AirAsia Group planning to expand Southeast Asia fleet by 13% again in 2018

The AirAsia Group is planning to grow its fleet another 17% in 2018, to 239 aircraft, according to the latest version of its fleet plan. In Southeast Asia, the AirAsia Group fleet is expected to expand by 13% again, to 211 aircraft.

Service Providers by Location in India

City Transport
India New Delhi Mumbai Kolkata Chennai Bangalore Hyderabad Jaipur Chandigarh Vellore
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